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Delete your account

Deleting removes your email from VizShot. Your keys keep working on your computers.

AnswerMac and WindowsUpdated 3 Oct 2026
On this page
  1. What happens
  2. Before you do it
  3. Prefer to ask us?

You can delete your account yourself, any time.

  1. Sign in and open your account.

  2. Scroll to Delete account and press Delete my account.

  3. Type delete to confirm.

What happens#

  • Your email and your account details are removed from VizShot.

  • Your keys keep working on the computers you've already set up. They're yours, and deleting your account doesn't turn them off.

  • You're signed out everywhere at once.

  • Payment records are kept without your details. An order stays on file as an anonymous record, because the accounts need it.

Before you do it#

  • Save your key if you might want it again. Once the account is gone, the site can't show it to you. Your welcome email still has it.

  • To keep a key but move it later, you'll need an account again. You can make a new one with any email, but it won't find your old keys.

Prefer to ask us?#

Write to [email protected] from the email on the account, and we'll do it for you. How we handle your data is in the privacy policy.