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Report a security problem

Found something that could put people at risk? Write to us privately, and give us time to fix it first.

GuideMac and WindowsUpdated 3 Oct 2026

If you've found a way to get at someone's data, bypass a license, or break VizShot or this website, please tell us privately first.

  1. Write to [email protected] with "Security" in the subject.

  2. Tell us what you found and how to repeat it. A short description is fine.

  3. Give us a reasonable time to fix it before you tell anyone else.

We reply within three working days, and keep you posted until it's fixed.

Please don't#

  • Look at other people's data.

  • Disrupt the service.

  • Run automated scans against it.

We won't take action against anyone who reports a problem in good faith this way. The security page has the same promise, and explains how VizShot and this site protect your data.